Terms of service

Last updated: November 11, 2026

About these terms

This online store is operated by Lullride ("we", "us", "our"). These terms apply when you browse the store or buy from us. By placing an order you accept them, together with our Shipping Policy, Refund Policy and Privacy Policy.

Using the store

You must be at least 18 years old, or the age of majority where you live, to place an order. Don't use the store for anything unlawful, and don't try to interfere with how it works.

Our products

We describe and photograph our products as accurately as we can. Colors and details may look slightly different on your screen, and packaging may change over time without affecting the product.

Lullride is a comfort pillow for passengers. It is not a safety device, a child restraint or a medical device, and it is not intended to diagnose, treat, cure or prevent any condition.

Use it only in a passenger seat, never in the driver’s seat, and always wear the seatbelt as designed: flat across the hips and over the shoulder, with the pillow placed around the belt, never under or behind it. Keep it away from airbag covers. The cover is removable and machine washable.

Prices and payment

Prices are shown in US dollars and may change at any time. The price that applies is the one shown when you place your order. Bundle discounts are applied automatically at checkout, as described on the product page.

Payments are handled by secure third-party payment providers. We never see or store your full card details.

If a product is listed at an obviously wrong price, we may cancel the order and refund everything you paid.

Orders

We may refuse or cancel an order if we suspect fraud, can't verify the payment or the item is no longer available. If we cancel an order, we refund everything you paid.

Shipping and returns

How and when we ship is explained in our Shipping Policy. Returns, replacements and refunds are explained in our Refund Policy.

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of the store or our products, and our total liability for an order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

Intellectual property

The text, images, videos, logos and design of this store belong to Lullride or its licensors. You may not copy or reuse them without our written permission.

Changes

We may update these terms. The version that applies to your order is the one published when you placed it.

Contact

Questions about these terms: support@trovemoon.com